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basics and beyond
Do You Have a Service Level Agreement?
Do You Have a Service Level Agreement?
Customer ServiceMichael ClerckDecember 3, 2019customer service
Business Success is 8 Parts Visualisation and 2 parts Skill
Business Success is 8 Parts Visualisation and 2 parts Skill
Business GrowthMichael ClerckNovember 18, 2019Business Growth, Performance Management
Dragon’s Den
Dragon’s Den
Business StrategyMichael ClerckNovember 8, 2019Business strategy
Ready….. Steady…….Pause!!!!!
Ready….. Steady…….Pause!!!!!
Business GrowthMichael ClerckOctober 11, 2019brexit, business growth
When was the last time you did it?
When was the last time you did it?

Apple has done it, the BBC has done it, Coca Cola has done it, John Lewis has done it and so have very many other enterprises.

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MarketingMichael ClerckSeptember 27, 2019Marketing
Customer Inertia - Friend or Foe?
Customer Inertia - Friend or Foe?

Regular surveys consistently highlight that too few of us consider changing utility supplier or insurance provider losing out on significant cost savings.

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Customer ServiceMichael ClerckAugust 29, 2019Customer Satisfaction
Could you spend £86,400 a day, every day?
Could you spend £86,400 a day, every day?

If you were to be given £86,400 to spend every day with the caveat that any money not spent would be taken away, what would you do?

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Time ManagementMichael ClerckAugust 12, 2019Time Management
Cultivating Business Growth
Cultivating Business Growth

At this time of year many of us spend time in our gardens feeding, watering and tending to our bedding plants, bushes, lawns, etc.

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Business GrowthMichael ClerckJuly 24, 2019Business Growth
How to Spend Less and Win More Sales
How to Spend Less and Win More Sales

For a number of very sound reasons, one of the most effective ways is through Referrals.

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MarketingMichael ClerckJuly 5, 2019Marketing
No More Baked Beans!
No More Baked Beans!

At some point we can all do with some help to progress our business ambitions.

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Business GrowthMichael ClerckJune 24, 2019Business Growth
Time for some Deep Work
Time for some Deep Work

Too many of us have lost the ability to focus on priorities

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Time ManagementMichael ClerckJune 11, 2019Time Management
Compelling Reasons to Engage a Business Coach
Compelling Reasons to Engage a Business Coach

Why should you engage a business coach?

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Business GrowthMichael ClerckMay 9, 2019Business Growth
Managing to Save Time
Managing to Save Time

We are all very aware of the need to save time and manage it efficiently.

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Performance ManagementMichael ClerckApril 29, 2019Performance Management
Dale Carnegie Part Two
Dale Carnegie Part Two

It is often said that “people buy people before they buy products or services.”

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Business CultureMichael ClerckApril 9, 2019Business Culture
Dale Carnegie Part One
Dale Carnegie Part One

Dale Carnegie’s book “How to Win Friends and Influence People” was first published in 1936 and went on to become an international best seller. The principles he espoused are as relevant today as they were then.

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Business CultureMichael ClerckApril 3, 2019Business Culture
How fit is your business?
How fit is your business?

Nowadays every city and town has a proliferation of fitness clubs and gyms. Members appreciate and recognise the benefits to be achieved.

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Business GrowthMichael ClerckMarch 7, 2019Business Growth
Employee Recognition - The Golden Banana
Employee Recognition - The Golden Banana

Opportunities to create employee recognition are endless as are the options available.

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LeadershipMichael ClerckFebruary 19, 2019Leadership
Red Hot Marketing
Red Hot Marketing

Is your marketing campaign delivering the results you expect?

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MarketingMichael ClerckFebruary 1, 2019Marketing
Management Lessons to be learned from three significant projects
Management Lessons to be learned from three significant projects

Successful project management requires the ability to control more than the basic components of task, resource and budget.

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Business GrowthMichael ClerckJanuary 4, 2019Business Growth
Accountability  –  The Key to Success
Accountability – The Key to Success

Significant research has correlated positive progress towards achieving business objectives with having a third party, someone whom you trust and rely upon to ensure the appropriate actions are actually being pursued.

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Business GrowthMichael ClerckDecember 19, 2018Business Growth
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Basics and Beyond Ltd
49 Merryton Avenue,
Glasgow, Scotland, G46 6DY,
United Kingdom
07762937137 michael@basicsandbeyond.co.uk
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✉️michael@basicsandbeyond.co.uk

49 Merryton Avenue, Glasgow G46 6DY


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