A brief guide to understanding group dynamics

Ever find yourself in a group attempting but struggling to accomplish a task or solve a problem?

Performance ManagementMichael ClerckFebruary 25, 2017Performance Management

How to you ensure your customers remain loyal and promote your business

How do you avoid creating a bad experience or an unanticipated change that may well destroy that loyalty?

Customer ServiceMichael ClerckFebruary 19, 2017Customer Satisfaction

Secret behind succesful marketing

For millennia, the number three has been imbued with a mystique, a power that has seen it placed at the centre of rules governing effective communication within all aspects of culture.

MarketingMichael ClerckFebruary 7, 2017Marketing

Gain confidence to consistently negotiate successful business deals

Then perhaps your understanding of negotiation is misplaced.

CommunicationsMichael ClerckNovember 16, 2016Communications

Change Management – Change Leadership

Flawed leadership rather than poor management is the main reason why change initiatives fail to achieve their objectives.

Change ManagementMichael ClerckJuly 26, 2016Change Management